Description
The Quality Assurance Engineer performs requirement analysis, design, testing and documentation tasks to support the development, enhancement, and maintenance of the company's systems. This position will be focused on (but not limited to) Business Intelligence.
Primary Responsibilities
• Provides quality assurance testing for moderately complex applications, websites, databases, data, systems, integration, reporting and processes.
• Conducts a full range of testing tasks including test strategy, plan and script design, execution and quality documentation for a variety of applications, systems, databases, or websites.
• Analyzes business requirements and asks probing questions to fully understand business needs and how they relate to current processes and system functionality.
• Collaborates with the team on "re-telling the story" of system features, functions and processes.
• Implements and leads defect management processes of applications, systems, databases, or websites.
• Reviews application features and functions and verifies test automation solutions.
• Provides expertise on the quality methodology and recommends testing approaches.
• Provides escalated (Tier 2) application support including on-call (after hours, weekends, holidays) for priority issues. Troubleshoots complex production issues. Evaluates and follows through on issues and problems until resolved or escalated. Proactively seeks out opportunities to collaborate with other IT teams.
• May function as project Quality Lead. May provide training and technical guidance.
• Collaborates with internal and external teams to foster quality-driven strategy and execution.
• Creates or updates project artifacts using Agile processes, procedures and standards.
• Participates in, or leads, internal initiatives for the implementation, use, and improvement of processes, procedures, guidelines, and metrics for the Quality team, BI Team or IT organization that are not dedicated QA testers.
• Provides technical leadership & mentoring. Consults with other teams regarding technology solutions for business needs and/or problem resolution.
• Keeps pace with industry changes, technologies, and strategies.
Skills/Abilities:
• Keen attention to detail, strong organizational skills and excellent communications skills.
• Self-motivated, critical and creative thinker with strong problem-solving skills.
• Strong commitment to team; Demonstrated team player with skill in fostering a collaborative, team environment.
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