The Software QA Associate plays a critical role in ensuring our subscribers have a delightful experience in streaming content from various platforms, including our streaming website, mobile devices, and Smart TV devices. They are responsible for testing software updates before and after they are released. This includes test setup and tear-down, preparing testing hardware, identifying new test cases, new testing processes and updating documentation. They understand the importance of communication and report when software issues are and are not working as expected. The Software QA Associate advocates for defect-free builds and aims to provide a seamless user experience with all released builds. They attend various meetings and collaborate with various business partners such as software engineers, 3rd party developers, product owners, Operations team members, and Member Services representatives.
• Develop and execute test procedures and test cases for new and/or existing products.
• Design, develop, and perform regression testing via manual testing to ensure product changes and features have been implemented successfully.
• Prepare testing hardware with latest release builds for testing.
• Assist the QA Lead on projects when requested.
• Collaborate with project stakeholders to ensure that all requirements are met.
• Review product requirements and design specifications for preparing/conducting system level testing.
• Report project status, concerns, and risks within the project to the QA Lead tester.
• Provide status of their efforts on a daily (morning Scrum) and weekly (Team Huddle) basis.
• Participate in planning meetings and other Agile/Scrum ceremonies as called upon.
• Other duties and projects as assigned.
• High school diploma, GED, or equivalent required.
• Associate or bachelor's degree in computer science or related field preferred.
• Proven experience with content streaming service in support, testing or product role.
• 2 years of manual testing with regressions, systems, and integrations preferred.
• Must have a positive attitude and professional appearance and mannerism.
• Must have strong written and verbal communication skills.
• Must be highly organized and capability of working independently with little supervision.
• Must have strong collaboration skills and be capable of working with a large team comprised of multiple disciplines.
Preferred Skills
• Understanding of Software Development Life Cycle (SDLC)
• Understanding of Software Testing Life Cycle (STLC)
• Working knowledge of computer systems, Command Line Interfaces, Database systems, and distributed / cloud systems (AWS)
• Working knowledge of JIRA / Azure DevOps Server issue tracking system
• Familiar with RESTful APIs
• Familiar with Agile/Scrum development cycle concepts
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